Listing and Refund Policy
Updated October 8, 2026
Sold Toys charges a one-time fee for advertising, listing, and related platform services. This fee is separate from the purchase price of the listed item.
Free listings run for seven days. Standard is a one-time $100 fee for 30 days. Match is a one-time $150 fee for a website listing until sold, with buyer matching. Listing periods start after approval and publication. Free is website only; paid packages include the promotion described before checkout. Matches, inquiries, and sales are not guaranteed.
Refunds and cancellation
Listing fees are refundable only if Sold Toys declines your listing and does not publish it, except where a refund is required by applicable law. Cancelling, withdrawing, or marking your toy sold does not qualify for a refund. For refund questions, contact info@soldtoys.com with your listing ID.
Billing and service concerns
If you make a duplicate payment, experience a billing error, or believe an included service was not provided, contact info@soldtoys.com with your listing ID and payment details so we can review it.
Read the Terms of Service & Marketplace Policy for our role, seller responsibilities, and buyer verification requirements.
